Refund Policy
Your satisfaction is our priority at KinkSterHub
90-Day Quality Refund Guarantee on Eligible Items
What We Refund
- Defective products with manufacturing issues
- Wrong items shipped due to our error
- Unopened items in original packaging (90 days)
- Items significantly different from description
Note: Opened intimate products cannot be returned for hygiene reasons unless defective.
Simple Refund Process
- Contact us within 90 days of delivery
- Provide order number and return reason
- Receive return authorization instructions
- Ship back in original packaging
- Get refund in 5-10 business days
Non-Refundable Items
- Opened intimate toys & personal care items
- Custom or personalized products
- Digital downloads & subscriptions
- Gift cards & promotional items
Privacy & Discretion
We handle all returns with complete confidentiality. Your privacy is protected throughout the entire process.
Refund Methods:
- Credit cards: 3-5 business days
- PayPal: 1-2 business days
- Bank transfers: 5-10 business days