Shipping Policy
Fast, discreet, and secure delivery worldwide
100% Discreet Packaging & Worldwide Shipping
Discreet Packaging
Your privacy is our top priority. All orders are shipped with complete discretion.
- Plain packaging - No logos, brand names, or product descriptions
- Neutral return address - Generic business name on labels
- Secure packaging - Products protected during transit
- No external indicators of package contents
Privacy Guarantee: Your neighbors, family, and delivery personnel will never know what's inside your package.
Shipping Methods & Times
We offer multiple shipping options to meet your needs and budget.
| Shipping Method | Delivery Time | Tracking |
|---|---|---|
| Standard Shipping | 5-10 business days | ✓ Included |
| Express Shipping | 2-5 business days | ✓ Included |
| Overnight Delivery | 1-2 business days | ✓ Included |
Shipping Costs
Transparent pricing with no hidden fees.
- Free standard shipping on orders over $99
- Flat rate shipping for orders under $99
- Express shipping available for urgent orders
- International shipping rates calculated at checkout
| Order Value | Standard Shipping | Express Shipping |
|---|---|---|
| Under $99 | $9.99 | $19.99 |
| $99 and above | FREE | $14.99 |
International Shipping
We ship worldwide with the same discretion and care.
- Available to most countries - Check restrictions at checkout
- Customs declarations - Listed as "Personal Care Items"
- Delivery time - 7-21 business days depending on location
- Duties & taxes - Customer responsibility upon delivery
- Restricted countries - Some locations prohibited by law
Order Processing
Fast processing to get your order shipped quickly.
- Same-day processing for orders placed before 2 PM EST
- Next business day processing for orders after 2 PM EST
- Weekend orders processed on next business day
- Holiday delays may affect processing times
- Order confirmation sent immediately after purchase
Tracking & Delivery
Stay informed about your order every step of the way.
- Tracking number provided within 24 hours of shipping
- Email notifications for shipping and delivery updates
- Delivery confirmation required for all packages
- Safe delivery - Left at door only if requested
- Delivery attempts - 3 attempts before return to depot
Delivery Issues: Contact us immediately if your package doesn't arrive within the expected timeframe.
Shipping Restrictions
Please note the following shipping limitations:
- Age verification - Adult signature required (21+ in some areas)
- PO Boxes - Not accepted for adult product deliveries
- Military addresses - APO/FPO shipping available
- Restricted items - Some products cannot ship to certain states
- Legal compliance - We comply with all local and federal laws
Lost or Damaged Packages
We stand behind every shipment and will make it right.
- Lost packages - Full replacement or refund after investigation
- Damaged items - Photos required for damage claims
- Stolen packages - Police report may be required
- Insurance coverage - All shipments insured for full value
- Resolution time - Most issues resolved within 48 hours